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It may seem simple to manage your passwords. What if the way you use to manage your passwords isn’t secure enough? Perhaps the scammers? Any form of suspicious activity?

A password manager is a good idea if you are worried about your personal and sensitive information being stolen by bad guys. There are many password manager software programs being offered today – some may come at a pricey cost, and others are completely free of charge.

In this review, however, we’ll be talking about 1Password, one of the best password managers utilized by millions of users worldwide. 1Password is the best option for advanced online security features starting at $2.99

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For those of you who prefer a more visual experience, here is a video review from Modern Tech Guides’s YouTube channel. To get a comprehensive overview of 1Password, you may still want to check out our article below.

An Overview of 1Password 1Password Customer Service

1Password, a password manager, has a great organization system, data breach tools and a multi-factor authentication. It comes with a variety of management tools, and an intuitive user interface that can help you protect sensitive data and information against online criminal activity.

Rated among the best password managers for small businesses and personal users, 1Password aims to let you take hold of your data storage easily while keeping you secured. It’s currently available for all major platforms: Windows, Mac, iOS, Android, Linux, Chrome OS and FreeBSD.

Rating: 4.5/5 Stars

Pros:

  • Easy-to-navigate password organization and management
  • Works on all devices, from computers to mobile phones
  • Lets you know through dark web management if any dangerous users have infiltrated your data
  • You can prevent your account from being locked by using the emergency kit features
  • 1GB worth of encrypted storage
  • Supports multi-factored authentication

Cons:

  • No password inheritance features
  • There is no free plan
  • Password updates are done in one click
  • No phone or live chat support

Key Features

Now that we laid down the basics, let’s take a look at a couple of key features 1Password has to offer!

Multiple Storage Vaults

1Password offers a convenient way to manage all your sensitive data through the use of multiple vaults, or storage folders. This password manager lets you use this unique filing system directly from your profile. It stores different log-in, password, or other information and organizes them into separate categories. For instance, you can create a distinct vault where you get to store all data related to your work, and a different one for personal credentials. Other useful documents, such as your driver’s licence and social security numbers, can be added. 1Password Customer Service

As you log in to your 1Password account, you will be instantly rewarded with 1GB worth of storage space for your passwords and other sensitive details. Families and Business plans will be able to access the shared vault in addition to their personal one. It is worth noting that you can share certain information from your vault with other 1Password users using a generated key. This access key is linked to that user’s e-mail address to ensure you’re in good hands. Even if you don’t use 1Password through 1Password Secure Sharing Tool, you can share your password with other users.

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Travel Mode

1Password’s Travel Mode feature is a great option for anyone who travels a lot and wants to protect their data wherever they go. This is a great tool for whenever you want to hide sensitive parts of your information from customs officials while crossing borders. There are many countries that have different immigration procedures. Some officials might require access to your devices. Travel Mode allows you to choose which vault can be accessed to them.

As you turn on Travel Mode from your web account, only the vaults marked as ‘safe for travel’ will be visible. The feature will not be disabled if vaults aren’t marked. Travel Mode is available on all plans. However, for business plans the administrator user can choose to access it through their dashboard.

Watchtower

1Password’s Watchtower feature notifies you with alerts if the password you’re currently using is weak, reused, vulnerable to cyber attacks, or compromised in a data breach. While you have the reliable tools to remind you if your password needs changing, this isn’t unique to 1Password as many other password managers have this similar feature.

Watchtower’s ability to notify you of the expiration dates on your credit cards and government documents, such as your passport, is what makes it unique. Apart from expiration notifications, Watchtower also includes multi-factor authentication monitoring. 1P assword will let you know right away which log-in offers MFA for an associated website.

1Password X

1Password X is 1Password’s web browser version available on PCs, with the inclusion of a browser extension that can be accessed through Google Chrome, Firefox, Microsoft Edge, Opera, and Brave. It’s interface and design are simpler than other password management extensions. It’s also made auto-filing and auto-saving log-in credentials a breeze to handle with!

When you auto-file your Facebook log-in, for instance, all you need is to click the 1Password icon on the log-in field and select any of your saved details to gain access to your account. 1Password X’s browser extension allows you to select from your credit card credentials as well as your recorded identities, and then apply them whenever and wherever needed. You can also utilize its features to generate a new password on the spot!

Password Generator

With just one click, the extension’s integrated password generator makes it easy to create a strong and optimized password. With it, you have the option to generate a Smart Password designed to strengthen the security of your account. A Smart Password usually consists of 20 characters, with a mix of numbers, letters, and symbols in between.

You can also opt for a Random Password and a Memorable Password, as well. You may use the former if you wish to have your generated password a little longer and more secure from suspicious activities. The latter is better if you need to make it easier to remember. A Memorable Password may consist of a mix of English words separated by hyphens, spaces, periods, underscores, or even numbers. You may also find a PIN with up to 12 numbers.

Privacy Cards

1Password integrates with the third-party payment app Privacy, allowing you to set up what is called Privacy Cards. Privacy Cards are essentially virtual payment cards that store and protect your debit card details whenever you purchase an item or service online. They replace your debit card number with a set of generated numbers whenever you make a purchase. This tool ensures none of your card information is compromised in an event of a data breach, thanks to a combination of advanced payment security features.

Privacy cards are easy to use and flexible. You get to customize each of your listed cards by giving it unique nicknames. You can utilize the single-use option, and also set a spending limit on one of your cards – this feature, in particular, may come in very handy if you’re signing up for a free trial without worrying about canceling auto-renewal. While Privacy Cards are useful in managing online payments, take note that this tool is only available for 1Password and Privacy users in the U.S. They do not accept credit cards. 1Password Customer Service

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Other Notable Features

Apart from the key features we’ve just covered, there are other notable ones that you may want to explore upon using 1Password to protect your data. Clipboard clearing is one of them. This allows you to set a timer that will cause the software to erase all contents, including passwords, from your clipboard. This is done to protect them from hackers and scammers.

You should also be aware of 1Password’s built in phishing protection. This notifies you immediately if the site you are visiting is engaging in suspicious activities. It also provides a security breach alert to let you know if your password was compromised. Keylogger protection prevents hackers using keyloggers, which keep track of all your keystrokes, to steal your sensitive data.

Pricing Plans

1Password offers four pricing plans, with two of them suitable for personal and family use and the other half geared towards small and established businesses. Each includes unlimited passwords and devices, access to mobile platforms, security tools, Travel Mode protection, and 1GB worth of file storage per person.

The 1Password Personal plan is $2.99 per month. It includes key password management features like two-factor authentication and access a history of deleted passwords. Although there is no Emergency Key feature in this tier, it is sufficient for individual users.

1Password Family is a better choice for friends and families. At $4.99/month, it includes all the features from the Personal plan, plus an allowance of up to five users and five guest accounts, a shared vault, permission controls, and account recovery through the emergency key function.

Aside from the home-use tiers, 1Password’s other two plans contain business-optimized security and management tools for business-minded groups and establishments. $19.99 per month for the 1Password Business package includes an additional 5GB file storage per person, VIP support, activity reports, VIP Support, and up to 20 guest accounts.

1Password Teams offers advanced features at a very affordable $19.95. It may sound a lot, but it’s highly suited for expert business teams with up to 10 members. This tier includes all the tools in previous 1Password plans. It also integrates with Duo to provide more advanced two-factor authentication. There are unlimited shared vaults, item storage, and administrative controls over employees. Each member automatically receives a 1Password Families account. 1Password Customer Service

It’s easy to use

1Password makes password management easy on your end, as it secures all your passwords and personal data and syncs them across all your devices, whether it be on your desktop or your phone. You also get to use all the rest of its features you may expect from most password managers.

1Password makes it easier to import password and log-in data. You can choose to bring in some of them either directly from fellow 1Password accounts or other external password managers such as Dashlane and LastPass. However, this process requires you to use a CSV file, which, in retrospect, appears to be less secure as it comes in plain text, which may be easier to copy.

It would have been nicer, though, if 1Password provides its users a wider range of safer import options to transfer data from other password managers. It’s simple to enter your password data in the same way that you export them. All data is encrypted using AES256-bit encryption so that you are protected from unwanted activity. Once more, you can also have your access protected using 1Password’s multi-factor authentication features.

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Register with 1Password

You will need a master password in order to access all of your passwords stored online. When creating a master password, make sure it is easy to remember and difficult for others to guess. Once you log in with it, you will be greeted with a Secret Key, which will serve as important when you add in a new device or browser extension.

The link to your Emergency Kit will also be sent to you: Apart from the Secret Key, the PDF file contains details such as your e-mail address, master password, the 1Password support e-mail address, and a QR code for a quicker account set-up with new devices. It is important to safe-keep your Emergency Kit in a place only you should remember. You may print the copy to store in your secret storage or save the digital file on a separate USB device or hard drive.

Compatibility with Devices

As previously mentioned, 1Password works across many available platforms and devices, each having an easy-use interface, smooth navigation across its security features, and an overall remarkable experience.

It is impossible to overstate the excellent performance of 1Password on all its compatible devices. Its Windows program, for instance, supports passwords acquired through the Windows Hello biometric system to ease up the process of opening the user’s computer. On macOS, meanwhile, you can unlock your vault with the help of the Face ID from your iPhone or even your Apple Watch.

1Password’s wide range of password management tools will make your life easier, no matter where you live or what device you use.

1Password Mobile App

The 1Password mobile app gives you access to all of your log-ins and saved data across your owned devices whenever you’re on the go. The manager supports alternative password options, such as Touch ID or Face ID for iOS, fingerprint authentication, pin codes or patterns on Android.

The app setup is easy and quick. You’ll only need to scan the QR code found in the Emergency Kit PDF and the My Profile section of the website. 1Password Customer Service

Like its desktop software equivalent, the 1Password app’s user interface is easy to use, flexible, and customizable. Similar to the former, you can also enable time-based one-time passwords and utilize the Watchtower feature to let you know if you have weak or reused passwords in the palm of your hand.

Customer Support

1Password allows users to approach its customer support and resources team in times of need. You get to choose between the three options when it comes to asking for inquiries: e-mail support, its official Twitter account, and the 1Password Support forum. All these, combined, make up for a decent yet more reliable service. For example, the e-mail support can provide you with helpful answers to your questions in a friendly tone. The support forum, on the other hand, is more active and can answer more than 100 questions per day.

You can expect a response from 1Password’s customer service team within 2 to 4 hours if you have a question about 1Password’s tools and features. Despite not having enough capabilities to run live-chat support and phone support, the password manager software’s customer hotline is surely responsive and smooth. That aside, 1Password also provides its users a plethora of valuable learning resources, from the quick guideline on getting started to a long list of informational articles and videos. The full manual, which covers everything about 1Password, is also available.

The Bottom Line

Is 1Password the best option? It may depend on what you feel about it, but in our opinion, we believe it may be a great option if you’re ready to set up a legitimate password manager.

Overall, 1Password’s features are extremely well-organized. They all focus on protecting the user from any suspicious online activity. They also happen to work exactly as promised! Sure, it may not offer a few tools that may have otherwise been worthy additions, such as extra import options and live chat support, but it’s easy to use – an important factor a perfect password manager should have. 1Password Customer Service

1Password offers a variety of pricing plans. Each plan is perfect for any occasion. There are many packages available, so there is sure to be one that suits your needs.

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FAQ 1Password Customer Service

Is there a 1Password free plan?

1Password currently does not offer a free version. However, if you want to try out its services for free, you may sign up for a limited 14-day free trial that applies to all plans but the Enterprise package, the password manager’s most advanced yet. You will still need to enter your credit card information.

Can I recover my 1Password account if I forget my master password and/or Secret Key?

1Password doesn’t store your master password or Safety Key details. This means that if you forget or lose those information, 1Password will not allow you to retrieve your account. However, if your account is enrolled in Families, Teams or Enterprise plans, the administrator user may be able to retrieve it.

Can 1Password be hacked?

OnePassword could be vulnerable to a large-scale security breach. The password manager may not have a full guarantee that it could never be hacked, but one thing’s for sure: It’s built in such a way that it anticipates attack. Rest assured, however, that all sensitive information in your 1Password account will be protected with the best online security measures.

Why do I need a password manager?

1Password, or any password manager, for that matter, helps store and organize all your passwords and log-in details without the added hassles as you only need to access them with a master password. A password manager is a great option if you are forgetful or have the same password iteration in multiple accounts. 1Password Customer Service

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